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FAQ www.9goods.com / 03-03-2009

The minimum order and drop shipping is available. Big discount for big order !

1. How long does shipping take?
we usually ship in 1 to 3 business days. Then Estimated Transit Time is usually 5-8 business days for standard shipping.

 

2. Why your prices are so low?
All products are being drop shipped directly from the manufacturers. Thus our prices are much lower than anywhere else.

3. Retail or wholesale price?
The retail prices are listed on our website . The wholesale price please see the sale promotion plan.

4. How could I order your products in wholesale quantities?
You can place your order online, the price will calculate automatically. After you make the payment. we will send out your order by EMS express or USPS.

5. How is shipping charge calculated?
The shipping charge Is calculated based on the weight, quantity and your shipping location. Shipping costs will be displayed in your order detail before the check out.

6. I am not a wholesaler, can i still buy?
Yes, you may buy our products online. Using balance of payments or Western union or MoneyGram or Bank Wire.

7. what shipping courier do you use?
We ship our products via EMS express.

8. Where do you ship from?
All items are ship from china..

9. Can i pay with credit card or paypal?
No, U.S. PAYPAL is currently certified, we will open as soon as possible PAYPAL payment channel.

User Comment (Total 22 User Comment Num)

  • Yungdoe14 ( 03-31-2010 11:48:12 )

    Hi I live in the Baltimore md and what shipping is faster ups or ems thank you

    AdministratorHello, Baltimore. the UPS was faster and EMS is cheaper.

  • Anonymous user ( 12-16-2009 04:17:12 )

    i want to buy shoes but there is no were to enter the size

    AdministratorHi! Friend. You can select the size in goods page. And you can change the size in card.

  • nay123106 ( 11-25-2009 20:47:13 )

    how much to ship to illnois, uS if i order more then78$ worth of goods?

    AdministratorNormal 5-7 work days.

  • Anonymous user ( 10-30-2009 22:43:57 )

    Hi, i'm also from the U.K i was wondering that if i bought gucci shoes, how long would they take to come, and are they real?? Thanks

    AdministratorYes, Is real! And Normal you will received your items after payment 5-7 work days. Thanks.

  • 03kwaku4c ( 09-20-2009 07:13:45 )

    hi there . im from Uk. i want some ed hardy hoodies from this website , does mean i will have to pay in pounds or dollars?

    AdministratorOur website use USD of all orders. Thank you.

  • Anonymous user ( 09-19-2009 07:49:26 )

    if the jordans are real how are they so cheap....if they're fakes is the material still good

  • dominique ( 08-08-2009 13:52:59 )

    how i place my order

    AdministratorYou can manage your order in user center.thx.

  • Anonymous user ( 08-04-2009 21:33:16 )

    do you do you deliver to the Japan?? and how much is the cost of the shipping?

    Administratoryou can get more help at this link: http://www.9goods.com/article-8-Shipping.php

  • Anonymous user ( 07-04-2009 23:02:05 )

    Are you guys scammer?

    AdministratorThanks for your comment. It's understandable that you are unsure about the credibility of our company. our faith is to establish long-term business with customers, we have many customers in US and Canada who speak highly of our reputation. We can guarantee that you can receive the items which you paid for as long as we receive the payment. If you have any question, please feel free to email us.

  • thuganomics122 ( 07-03-2009 23:09:08 )

    do you deliver to the U.S.A.

    AdministratorYes. We are deliver to the U.S.A and other more county.

  • Anonymous user ( 06-08-2009 07:08:31 )

    When are you guys going to get paypal because i am trying to get some shoes for my kids but i am waiting ffor paypal

    Administratorhi, we are very sorry ,we not support paypal yet.

  • Anonymous user ( 06-08-2009 06:58:42 )

    I was wondering if this site is real because i will like to place an order and do not want to be ripped off.how long does it take for the shoes to ship

    Administratorwe will ship your shoes at 1-2 days after you paid your order.

  • stackin26 ( 05-30-2009 16:15:25 )

    Is this site of real cus im bout to place an order and dont want to be ripped off or get some fake shoes. cus i have a lot of friends who want to buy shoes off of here. but they want me to try it out first.

    AdministratorWe're a company with great credibility, once we receive your payment we can guarantee that you will receive the items you ordered for 100%. Thanks. www.9goods.com

  • Anonymous user ( 05-27-2009 06:52:36 )

    I was very worried that the shoes would not look like the real deal but it proved me worng. I am very happy with my shoes and i will be comming back for sure.

    AdministratorThank you. Welcome to www.9goods.com again. :)

  • kristi4497 ( 05-24-2009 09:20:17 )

    are these sneakers authentic or are they knock-offs?

    Administratorwe are shoes all authentic.thanks

  • lyn_05 ( 05-05-2009 06:13:52 )

    I have placed an order but still havent receive anything on my email and how do I pay in Western Union where can I find the information where to send the money at?

    Administratorthanks for your email. You can go to a nearby westernunion or moneygram location to make a money order according to the following receiver's information: firs name: Xiangmei last name: Liu

  • lyn_05 ( 05-05-2009 06:13:39 )

    I have placed an order but still havent receive anything on my email and how do I pay in Western Union where can I find the information where to send the money at?

    Administratorhttp://www.9goods.com/article-9-Payment.php

  • lyn_05 ( 05-05-2009 06:13:06 )

    I have placed an order but still havent receive anything on my email and how do I pay in Western Union where can I find the information where to send the money at?

    Administratorthanks for your email. You can go to a nearby westernunion or moneygram location to make a money order according to the following receiver's information: firs name: Xiangmei last name: Liu

  • Anonymous user ( 04-18-2009 19:01:03 )

    Hi! HAD PALCED AN ORDER AND ABOUT TO PAY THRU WESTERN UNION... ORDER NUMBER HAS BEEN GIVEN, BUT COULD NOT VERIFY IF MY ORDER REALLY HAD GONE THRU TO DOUBLE CHECK OR TO VERIFY IT'S ORDER OR TRACKING ABILITY... THANKS.

    AdministratorThanks for your message. Please check you email for our reply.

  • RAGHUNANDAN ( 04-14-2009 21:17:16 )

    How to place an order to purchase?

    AdministratorFirst you need to register on our website. and then you can follow the below instruction to place an order: 1. Sign in your account 2. click the picture of the item 3. choose a size 4. click the " add to cart" after you reach the bigger picture 5. click the " continue" to continue the ordering 6. click the " check out" 7. click the " modify" of the " Recepient Information" and fill your information in the fields. 8. choose the payment method and shipping method 9. click the " submite" at the bottom of the page 10. wait until you see the order number

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